SHIPPING INFORMATION
At Mosswood Pottery, I strive to provide fast and reliable shipping to my customers. I offer free standard shipping on all orders within the United States. Please allow 1-2 business days for processing and 3-7 business days for delivery. All of my products are carefully packaged to ensure safe delivery. If you have any questions or concerns about your order, please don't hesitate to contact me.
RETURNS & EXCHANGES
I want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns and exchanges within 7 days of receiving your purchase. To initiate a return or exchange, please contact me with your order information. Please note that all returned items must be in their original condition and packaging. Shipping and handling fees are non-refundable.